How to Cancel or Get a Refund on an italki Korean Lesson (2026)
Life happens — a meeting runs late, you're sick, or a tutor just isn't the right fit. The good news: italki has clear cancel and refund rules, and if you act in time your credits come back. Here's exactly how cancellations, no-shows, the lesson-incomplete button, and package refunds work for Korean lessons in 2026.
→ Browse Korean tutors and check their cancellation policy first
The short answer
Cancel early and your credits return cleanly. Cancellations made well before the lesson, lessons declined by the teacher, and requests that expire are generally refunded to your italki wallet as credits. Cancel last-minute or no-show and the teacher's attendance policy may charge part or all of the fee. If a lesson goes wrong, the lesson-incomplete button lets either side propose a refund within a limited window. Refunds come back as credits, not cash to your card.
Cancelling a single lesson
| When you cancel | What usually happens |
|---|---|
| Well before the lesson | Credits returned to your italki wallet |
| Teacher declines or doesn't confirm in time | Full credit refund to your wallet |
| Last minute / no-show | May be charged per the teacher's attendance policy |
A general guide, not a guarantee. Each teacher sets their own attendance policy, so the exact last-minute outcome varies. Read it on the teacher's profile before you book.
The lesson-incomplete button
For when a lesson doesn't happen as expected
Refunding a Korean lesson package
Terminate the package from My Lessons
Remember refunds are credits, not cash
How to avoid needing a refund at all
Check the policy and start with a trial
Booking smart from the start beats chasing a refund later — compare Korean tutors, read their cancellation policy, and book a discounted trial before committing.
Find a Korean tutor on italkiFrequently asked questions
How do I cancel an italki Korean lesson?
Open the lesson in My Lessons and choose to cancel. Cancelling well before the start time generally returns your credits cleanly; cancelling very close to the lesson may fall under the teacher's attendance policy.
Will I get my credits back?
If you cancel in time, the teacher declines, or the request expires, credits are generally returned to your italki wallet. Last-minute cancellations or no-shows may be charged under the teacher's policy.
What is the lesson-incomplete button?
After a lesson, either side can mark it incomplete within a limited window (around 72 hours) to propose a refund if the teacher no-showed or there were major technical issues.
Can I refund a lesson package?
Yes. Request to terminate the package in My Lessons. Used lessons are typically charged at the single-lesson rate and remaining unused credits go back to your wallet.
Do refunds go to my card?
Cancelled-lesson refunds normally return as credits to your italki wallet to use on another lesson, not as cash to your card. Cash refunds of purchased credits are limited.